¡be a part of *stefanini*!At stefanini we are more than 30,000 geniuses, connected from more than 40 countries, we co-create a better future.
*requirements*:- 2+ years corporate computer support with strong emphasis on microsoft windows- english advanced knowledge- availability to work on-site in zapopan, jalisco- advanced level troubleshooting capability- advanced level experience with microsoft office/ office 365 suite- advanced level experience with computer imaging software and data migration processes (e.g., sccm, intune, autopilot or equivalent)- advanced level experience with active directory (ou/ domain trust relationship concepts)- understanding of windows architecture including permissions, file structure and registry- experience with endpoint protection and encryption (bitlocker) support- advanced level experience with using remote desktop support tools*essential duties and responsibilities*:- provide windows, software, and hardware support, onsite in a corporate environment.- stage, provision, and deploy it machines to end users following best business practices.- diagnose, troubleshoot, and implement fixes for a variety of technology.- create, modify, and follow appropriate kb articles.- manage workload via ticketing software.- prioritize and complete work in a group and independently with mínimal supervision.- communicate technical information to non-technical audiences*we offer*:- salary negotiable- legal benefits- benefits above the law- discounts in gyms, languages schools, etc.- career plantipo de puesto: tiempo completo, por tiempo indeterminadosalario: $12,000.00 - $15,000.00 al meshorario:- lunes a viernesprestaciones:- descuentos y precios preferenciales- programa de referidos- vacaciones adicionales o permisos con goce de sueldoexperiência:- soporte técnico: 2 años (deseable)idioma:- inglés (deseable)