¡be a part of *stefanini*!
At stefanini we are more than 30,000 geniuses, connected from more than 40 countries, we co-create a better future.
*requirements*:
- 2+ years corporate computer support with strong emphasis on microsoft windows
- english advanced knowledge
- availability to work on-site in zapopan, jalisco
- advanced level troubleshooting capability
- advanced level experience with microsoft office/ office 365 suite
- advanced level experience with computer imaging software and data migration processes (e.g., sccm, intune, autopilot or equivalent)
- advanced level experience with active directory (ou/ domain trust relationship concepts)
- understanding of windows architecture including permissions, file structure and registry
- experience with endpoint protection and encryption (bitlocker) support
- advanced level experience with using remote desktop support tools
*essential duties and responsibilities*:
- provide windows, software, and hardware support, onsite in a corporate environment.
- stage, provision, and deploy it machines to end users following best business practices.
- diagnose, troubleshoot, and implement fixes for a variety of technology.
- create, modify, and follow appropriate kb articles.
- manage workload via ticketing software.
- prioritize and complete work in a group and independently with mínimal supervision.
- communicate technical information to non-technical audiences
*we offer*:
- salary negotiable
- legal benefits
- benefits above the law
- discounts in gyms, languages schools, etc.
- career plan
tipo de puesto: tiempo completo, por tiempo indeterminado
salario: $12,000.00 - $15,000.00 al mes
horario:
- lunes a viernes
prestaciones:
- descuentos y precios preferenciales
- programa de referidos
- vacaciones adicionales o permisos con goce de sueldo
experiência:
- soporte técnico: 2 años (deseable)
idioma:
- inglés (deseable)