We are seeking a detail-oriented and proactive accounts receivable specialist to join our finance team in mexico. This role is responsible for managing incoming payments, ensuring accurate record-keeping, and maintaining strong relationships with customers to support timely collections.duties and responsibilities:accounts receivable administration:monitor accounts daily, including placing accounts on hold, releasing orders, reviewing collection notes, and analyzing aged balancescontact customers for payment of past due amounts and effectively communicate delinquent balancesassist in gathering and identifying uncollectible accounts for write-off and submit them to the manager for approvalcomplete month-end process - reserve review processes / gl account reconciliationcustomer service and dispute resolution:resolve customer disputes concerning billing and order entry errorsresearch accounts and prepare documentation to support account adjustments to correct billing errorscoordinate the investigation of refunds, pricing issues, debit and credit memos and other actions as required.payment processing and documentation:work with the cash applier to ensure the accurate and timely posting of paymentssubmit credit and rebills as neededdocument communication with customersskills and requirements:excellent english oral and written communication skills with the ability to present information effectively and efficientlyability to learn specialized software programs and navigate company databasesworking knowledge of microsoft office (word, outlook, excel)strong organizational skillsability to work in a fast-paced environment and interface well with field personnel, managers, and customersstrong attention to detail, problem-solving skills, and customer service skillsability to work independently with minimum supervisionexperience and education:minimum 2 years’ experience in accounts receivable.bachelors degree in business, finance, or accounting preferred.experience working in a shared services environment.