Senior business systems analyst, salesforce
we are seeking a results-driven it professional skilled in delivering significant technology initiatives and outstanding it support in a rapid growth environment.
* analyze business requirements to translate them into scalable, functional software systems, services, and solutions that enhance operational efficiency.
* collaborate with stakeholders to define, analyze, and document business and technical requirements, optimizing workflows and recommending improvements.
* facilitate discussions with cross-functional teams to define business and technical requirements; create and maintain thorough, up-to-date, functional, and technical systems documentation.
* lead the delivery of enhancements by implementing configuration changes in salesforce, including the creation of custom objects, workflows, flows, validation rules and approval processes; partner with external developer resources as required to deliver advanced customizations.
required skills and qualifications
* 5+ years' experience as a business systems analyst
* in-depth knowledge of the salesforce.com platform configuration, architecture, and implementation best practices, including experience with sales cloud, service cloud, and salesforce lightning
* salesforce.com certifications (e.g., admin, advanced admin, business analyst, etc.)
* knowledge of the software development life cycle (sdlc); and waterfall or agile/scrum methodologies
* strong analytical, problem-solving, and troubleshooting skills; ability to exercise mature judgment and structured decision-making
benefits and culture
at our company, we believe every person matters. Every employee, every patient, every caregiver. We are here to create a revolution by innovating everywhere with intelligent speed. Our team values curiosity, ingenuity, and conviction in the power of technology to transform dialysis care.
we strive for moving farther, faster, together, so working here feels like a masterclass in peak performance for individuals and teams.