link-worldwide is looking for a full-time service management advisor in santiago de querétaro. You will own and monitor sla & kpi performance, ensuring compliance with itil processes.
ideal candidates should have over 5 years of experience in it service management and possess strong analytical skills. Responsibilities include identifying service gaps and leading continuous improvement initiatives in a high-impact role.
a competitive salary ranging from $40,000 to $45,000 mxn gross/month is offered.
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