Job Description
ob Title: Program Support Specialist (6-Month Contract, Remote – Mexico)
We are seeking a detail-oriented Program Support Specialist to join our Executive Conference team on a 6-month remote contract based in Mexico.
This is an excellent opportunity for someone early in their career who enjoys organization, data accuracy, and ensuring smooth workflows across platforms.
About the Role
The Program Support Specialist will play a key role in maintaining accurate, consistent, and reliable information across event management systems (Airtable, RainFocus, and web platforms).
You’ll be responsible for database management, spotting inconsistencies, and supporting smooth data flows for the team.
Beyond data accuracy, you’ll provide essential program support—tracking action items, taking structured meeting notes, preparing agendas, and ensuring the team stays aligned with deadlines.
This role is well-suited for someone who enjoys structured, detail-focused work and thrives in a collaborative, fast-moving environment.
Key Responsibilities
- Maintain and update data across Airtable, RainFocus, and the website, ensuring consistency and accuracy.
- Conduct manual reviews to spot errors, duplications, or inconsistencies.
- Support database clean-up and organization projects.
- Build and update simple Airtable tables, views, and dashboards.
- Collaborate with cross-functional teams to gather and share information.
- Provide clear updates to the team and escalate issues when needed.
- Participate in conference calls, take detailed notes, and track follow-up actions.
- Prepare agendas, consolidate information, and monitor key deadlines for deliverables.
Requirements
What We’re Looking For
- Bachelor’s degree in Business, Communications, Event Management, International Relations, Information Management, or a related field.
- Complete fluency in English (written and verbal).
- Proficiency in Microsoft Office, particularly Excel (formulas, data management, basic reporting).
- Familiarity with Airtable, including bases, views, and interfaces.
- Strong organizational and time-management skills with the ability to juggle multiple priorities.
- Excellent communication and collaboration skills.
- Comfort with detail-oriented, repetitive tasks.
- Ability to follow structured processes while spotting inconsistencies.
Benefits
Contract Details
- Location: Remote (Mexico-based)
- Contract Length: 6 months
- Schedule: Full-time, aligned with global team hours
Requirements
• A Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Minimum of 2 years' experience in contract administration, commercial support, or sales operations.
• Strong communication and problem-solving skills, with a customer-first mindset.
• Proven experience in fast-paced, client-facing environments—ideally working closely with sales teams.
• Excellent organizational skills and high attention to detail.
• Proficiency in data entry and CRM tools (Salesforce experience highly preferred).
• Comfortable working night shifts and managing tasks across global time zones.
Required Skill Profession
Computer Occupations