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regional director of operations at allianceit inc
this position is a hybrid position to work from mexico. You will be working as a consultant directly with clients in the us.
we offer:
* excellent salary
* 100% payroll (100% nomina)
* law-given benefits
* many other additional benefits
job summary:
we are looking for a highly motivated application support engineer with 3–5 years of experience in linux-based environments, java/python scripting, and devops practices. The ideal candidate will be responsible for ensuring the stability and performance of enterprise applications and infrastructure, while working collaboratively within a global support team.
the embedded ficc roles require candidates to go through an l2 coder pad (primarily debugging) and interviews with appdev.
responsibilities:
* maintain a proactive approach throughout the day, with the ability to analyze, debug, and resolve issues.
* develop and enhance the sre strategy to ensure the scalability, reliability, and performance of the plant.
* efficiently escalate issues to the development team, raise incidents, manage impact, and communicate with users and stakeholders.
* automate manual processes to improve efficiency.
* escalate issues to management on support and development sides, raise problem tickets, and collaborate with development teams to address issues and drive transformations.
* possess a solid understanding of technical concepts and be capable of writing code when necessary.
* create documentation, runbooks, and code snippets to resolve issues and share them with the team.
key criteria:
* level l2, l3 application support experience, preferably in the 6-10 years range.
* technical skills: unix/linux, object-oriented programming (java, c++, etc.), with a good understanding of databases.
* proficient in coding and debugging.
seniority level
* mid-senior level
employment type
* contract
job function
* information technology
industries
* software development, it system custom software development, and it services and it consulting
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