Join to apply for the crm & community lifecycle lead role at sui foundationjoin to apply for the crm & community lifecycle lead role at sui foundationget ai-powered advice on this job and more exclusive features.the sui foundation exists to support the development, growth and adoption of the sui network. Sui is the first permissionless layer 1 blockchain designed from the ground up to enable creators and developers to build unique web3 experiences from gaming to finance.the sui foundation is committed to three decentralization principles; embrace transparency and level the playing field, communicate openly to build a culture of trust, and engage directly with the community.missiononboard the next billion users to web3 by supporting the advancement and global adoption of the sui blockchain.visionto create a better world that unlocks opportunities through universal access and individual ownership.location: north america (remote)role overviewsui is looking for a crm & community lifecycle lead to own the systems, strategy, and execution that shape how we connect with our global community — from developers to contributors to early adopters.this role is 70% crm + lifecycle ownership, and 30% strategic community engagement and event planning. You’ll be responsible for designing a scalable, data-informed crm infrastructure that allows us to build real relationships at scale — through personalized updates, contributor journeys, and lifecycle communications.you’ll also help guide how we engage community members in north america — a key geographic anchor for our global strategy — and partner with local teams to support event activations and in-person community moments.what you'll doown and manage crm systems and workflows to support 500k+ community members worldwideselect, implement, and manage tools (e.g., hubspot, segment, braze, etc.) to build segmented, high-impact communicationsdesign and execute lifecycle email programs and newsletters — track open/click rates, engagement timing, spam risk, and morestrategically shape audience segmentation, contributor funnels, and lifecycle stages (clm) to deepen engagementpartner with local community leads to ensure regional initiatives (e.g., university programs, meetups) connect to a unified global narrativerepresent sui at select events in north america and help guide our strategy in the regioncollaborate across community, ecosystem, events, and devrel to keep messaging aligned and impactfulanalyze performance of crm efforts and evolve based on data, experimentation, and user feedbackabout you5 - 7+ years experience in crm, lifecycle, or community operations roles — ideally in tech, developer ecosystems, or web3strong hands-on experience with crm platforms and tools like segment, hubspot, salesforce marketing cloud, or similardeep understanding of lifecycle communication — from audience building to execution to performance analysisstrategic thinker who can operate at both 10,000 ft and in the toolspassionate about building relationships through systems, not just scalecomfortable speaking at or supporting irl events, especially across north americaexperienced in managing global communications and contributing to international strategyfluency in managing and interpreting clm and retention kpisbonus pointsexperience building or supporting community programs (ambassadors, contributors, educators)web3 ecosystem experience or high curiosity about decentralized communitiesfamiliarity with tools like airtable, notion, and discord for community and contributor trackingwhy this role matterscommunity is at the core of sui’s growth — and this role sits at the intersection of people, systems, and storytelling. As crm & community lifecycle lead, you’ll help us build a stronger, more connected global community, starting with the right infrastructure and anchored in strategic engagement across north america and beyond.our team is 100% remote and we are hiring across the world. Here at the sui foundation, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3.seniority levelseniority levelmid-senior levelemployment typeemployment typefull-timejob functionjob functionotherindustriesblockchain servicesreferrals increase your chances of interviewing at sui foundation by 2xsign in to set job alerts for “customer relationship management lead” roles.business analyst - (fulltime) - 100% remote in mexicomexico city metropolitan area 1 month agobusiness analyst - payments/cards industrymexico city metropolitan area 2 weeks agomexico city metropolitan area 1 month agoremote business analyst (finance) - 33806senior digital analytics consultant (tag management)business analyst with azure datalake experience - remote in mexicomexico city metropolitan area 1 month agooracle hcm recruiting support l2 – functional/technical consultantwe’re unlocking community knowledge in a new way. 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