Who we are
we're a global, midsize cro that pushes boundaries, innovates, and invents because the path to a cure for the world's most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are worldwide clinical trials, and we are a global team of over 3,500 experts, bright thinkers, dreamers and doers, and together we are changing the way the world experiences cros – in the best possible way. Our mission is to work with passion and purpose every day to improve lives, and we are looking for others who value this same pursuit.
what the it department does at worldwide
the it department is made up of seasoned professionals united in one common goal to keep worldwide's technical infrastructure operating at the highest levels for our employees and our customers. We are a global team comprised of numerous professionals, including cybersecurity, artificial intelligence, it helpdesk, application support, and more.
what the senior architect does at worldwide
the senior architect role is responsible for global information technology (it) architecture. This includes recommending standards, working with business leaders to determine solutions, and implementing and managing it infrastructure projects at a global level. The individual must understand diverse technology stacks such as infrastructure hardware and software, cloud services, security platforms, authentication mechanisms (including biometrics), system automation, and reporting systems. They plan and execute future technology projects based on business needs and emerging trends, with experience in all project phases (design, testing, implementation, validation, operations). They provide technical advice and guidance to it and business leaders and present business cases at the executive level. This position requires expert technical and strong communication skills with the ability to prioritize, multitask, and oversee a wide variety of global projects in the us, international, and commonwealth of independent states (cis) regions. The individual must demonstrate significant technical expertise in enterprise systems and be a self‐starter with a passion for it infrastructure, flexibility, commitment, and ownership.
what you will do
* scope, define, and execute on the it strategy, partnering with it and business leaders
* manage the evolution of technical solutions hosted internally or externally, whether managed by worldwide clinical trials and/or by vendors on worldwide clinical trials' behalf
* provide technical expertise and guidance for the worldwide clinical trials compute environment, including but not limited to:
o systems design, implementation, and support of vmware, citrix, san, dfs, dhcp, backup, server standards, microsoft azure, active directory federation services (adfs), active directory certificate services (adcs), windows server, and windows pc imaging, patching, and maintenance
o authentication systems design, implementation, and support utilizing two‐factor authentication, tokens, and biometrics
o security system design, implementation, and support utilizing microsoft defender and other security tools
o systems management utilizing microsoft active directory, group policy objects (gpos), microsoft defender, system center configuration manager (sccm), and microsoft intune
* define and revise it architecture standards as needed
* implement and maintain it infrastructure projects, keeping milestones on target and providing regular updates, communication, and guidance to teams and upper management as appropriate
* provide tier 3–4 support for day‐to‐day management of infrastructure solutions, both internal and external (cloud), including dell storage, servers, network connectivity, san, and backup
* facilitate and manage effective monitoring and auditing of it and security audit logs and other security‐related systems; investigate and escalators incidents, including documentation, reporting of events, and preventative actions
what you bring to the role
* flexible, adaptable, and able to work under pressure
* general knowledge of cloud service providers and basic cloud architecture
* knowledge of computer system validation (21 code of federal regulations (cfr) part 11, good practice (gxp))
* proficiency in all microsoft office applications, including word, excel, visio, and powerpoint
your experience
* 10+ years of experience managing and/or designing enterprise environments (including vmware, citrix, windows server 2008r2/2012r2, sccm/windows server update services (wsus), active directory, san, disk‐to‐disk backup systems, and/or cloud infrastructure as a service (iaas), platform as a service (paas), software as a service (saas)), preferably in a global role; 7+ years of experience acceptable with a bachelor's degree in it, engineering, or sciences
* strong understanding of tcp/ip, vpn, dns, dhcp, and related technologies
* strong troubleshooting capability for complex enterprise technical issues
* strong understanding of infrastructure services such as active directory, sccm/wsus, gpos, adcs, ldap, dns, dhcp, smtp, vpn, and iis; experience in technical administration
* scripting experience in microsoft powershell or an equivalent language
* willingness to manage network and datacenter maintenance or emergencies during non‐business hours, evenings, and weekends
why worldwide
at worldwide, we balance fun with the serious business of changing lives. We have a values‐driven culture that is built from the ground up. We empower our team members to treat every clinical trial as if a patient's life depends on it – because it does. Our leaders are in the trenches with you, committing to advancing science and moving mountains for our customers.
architect
we love knowing that someone is going to have a better life because of the work we do.
to view our other roles, check out our careers /careers or discover a world of difference at worldwide. For more information on worldwide, visit www.worldwide.com or connect with us on linkedin.
worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.
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