*job responsabilities*
- ensure product quality meets customer requirements by monitoring and addressing production issues.
- develop and lead continuous improvement projects to enhance product quality and processes.
- define, measure, and monitor statistical controls in quality areas.
- monitor quality failures in the cqc area, track the effectiveness of corrective measures, and provide feedback to quality personnel.
- prepare work procedures, visual aids, and quality alerts.
- manage customer complaints, perform root cause analysis, and implement corrective actions.
- develop and manage risk and opportunity matrices (fmeas).
- oversee the receipt and certification of raw materials and suppliers.
- lead and develop continuous improvement projects and methodologies.
- control and execute validation processes.
- analyze and monitor customer complaints, and track quality issues identified by ipqc, cqc, iqc, and fa.
- monitor new product introduction (npi) runs.
- develop and update departmental procedures.
- conduct internal audits of quality, environmental, r2, safety, and occupational health management systems.
- follow up on supplier field information and issues raised by iqc.
- manage process validation folders and organize related meetings.
- perform special tasks as assigned by your immediate supervisor.
- supervise iqc areas directly.
- report weekly performance metrics through graphs.
- participate in occupational safety training and development activities.
*special knowledge*:
- understanding of international standards iso 9001, iso 14001, iso 45001, and iso 27001.
- experience with product transfers, new product introduction (npi), and process validation.
- knowledge of testing electronic equipment (e.g., notebooks, cell phones, radios).
- proficiency in microsoft office suite.
*experience*:
- minimum of 3 years of experience in quality engineering roles within electronic equipment-oriented organizations.
- proven experience in managing client relationships and extensive knowledge of repair processes.
*competencies and abilities*:
- proficient in english (technical and conversational) with a fluency level of 80% or higher.
- strong analytical skills.
- effective teamwork and leadership abilities.
- proactive attitude with good verbal and written communication skills.
*education*:
- bachelor’s degree in industrial engineering or a related field.
Tipo de puesto: tiempo completo
sueldo: a partir de $30,000.00 al mes
beneficios:
- seguro de gastos médicos mayores
- seguro de vida
- servicio de comedor con descuento
- vales de despensa
pago complementario:
- bono de asistencia
- bono de puntualidad
tipo de jornada:
- lunes a viernes
idioma:
- inglés (obligatorio)
lugar de trabajo: empleo presencial