Job responsibilities - develop and maintain business relationships with local pharmaceutical, cosmetics, and healthcare product manufacturers using glass bottles in mexico to ensure long-term cooperation stability.- understand customer needs in purchasing, quality, and production departments and provide professional medical glass product solutions.- accurately communicate customers' quality, compliance, and technical requirements for packaging materials to china headquarters for coordination of production and delivery.- handle customer feedback and quality complaints, coordinating with internal quality inspection departments to close the loop on issues.- promote customer repurchase plans to improve satisfaction and market share.- assist in the operation and coordination of the local warehouse and team, supporting headquarters in developing the mexico market system.core qualities- outgoing and proactive: willing to visit clients frequently and actively promote cooperation.- meticulous and detail-oriented: accurately record and convey clients' compliance and quality requirements.- stress-resistant: able to handle urgent orders and unexpected issues calmly.- integrity and reliability: strictly fulfill delivery schedules and product standards.- confidentiality: protect client purchasing and quality information rigorously.key competencies- familiar with product applications in the pharmaceutical, cosmetics, and healthcare packaging industries.- understand customer purchasing, quality inspection, and after-sales processes.- strong cross-cultural communication and coordination skills for effective china–mexico team collaboration.- ability to convert vague customer needs into clear product solutions.experience requirements- minimum 3 years of experience in the pharmaceutical, cosmetics, healthcare, or glass packaging materials industry, or direct client-facing roles with manufacturers.- at least 1 year of direct service experience with pharmaceutical/cosmetic/healthcare clients (flexible for exceptional candidates).- preferred: experience serving mexico pharmaceutical companies or branches of international pharma/cosmetics/healthcare firms.- preferred: proven track record of maintaining client relationships for 2+ years with measurable repurchase rate improvement.bonus points- ability to independently develop annual client maintenance plans.- familiarity with mexico pharmaceutical regulations and purchasing preferences.we offer- competitive salary and performance bonuses.- comprehensive training support (product knowledge, regulations, and sales techniques).- international teamwork environment with career growth opportunities.