*job summary*
- this role is responsible for understanding and promoting the organization's products and using sales techniques to engage with clients and develop strong professional relationships. The role stays updated on industry trends and collaborates with cross-functional teams to offer technical support during the sales process. The role manages the sales pipeline, contributes to sales forecasting, and transfers knowledge to junior team members to support their professional development and growth.
*responsibilities*
- demonstrates a deep understanding of the organization’s products and services while explaining product features and benefits to potential customers.
- utilizes various sales and marketing techniques to identify and engage with potential clients and helps in tailoring sales pitches and solutions.
- stays informed about industry trends, market conditions, and competitor offerings to identify new opportunities and stay competitive.
- ensures adherence to company and industry-specific compliance and ethical standards in all sales activities.
- collaborates with cross-functional teams to ensure a seamless customer experience and to provide valuable input for product/service enhancements.
- maintains strong relationships with existing clients providing ongoing support, addressing client concerns, and actively seeking opportunities for upselling or cross-selling.
- develops plans and manages the sales pipeline to ensure alignment with account managers and overall sales objectives by setting clear goals and strategies for each opportunity.
- contributes to sales forecasting efforts by providing insights and data on potential sales opportunities, expected timelines, and revenue projections.
- offers technical expertise and support to the account managers in identifying potential clients, nurturing leads, and driving revenue growth.
- builds sales readiness and reduces the client's learning curve by transferring knowledge in the specific area of expertise to demonstrate the value of the organization’s offerings.
*education & experience* recommended*
- four-year or graduate degree in sales, marketing, business administration, or any other related discipline or commensurate work experience or demonstrated competence.
- typically has 4-7 years of work experience, preferably in technical selling, consultative selling, account management, or a related field or an advanced degree with 3-5 years of work experience.
*preferred certifications*
na
*knowledge & skills*
- balancing (ledger/billing)
- business development
- business to business
- customer relationship management
- demonstration skills
- enterprise sales
- marketing
- merchandising
- outbound calls
- presales
- product demonstration
- product knowledge
- sales engineering
- sales process
- sales prospecting
- selling techniques
- solution selling
- technical sales
- value propositions
- wireless sales
*cross-org skills*
- effective communication
- results orientation
- learning agility
- digital fluency
- customer centricity
*impact & scope*
- impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
*complexity*
- responds to moderately complex issues within established guidelines.
*disclaimer