The quality engineer is responsible for applying quality tools and methodologies to solve problems that impact customer satisfaction and/or internal processesprovide timely responses to external customer quality complaints in coordination with the quality management teammeet or exceed customer expectations through quality assurance, maintaining established quality standards, conducting process audits, and driving continuous improvements to meet customer requirementsensure compliance with applicable quality regulations and standards.lead cross-functional teams to perform in-depth root cause analysis and implement corrective and preventive actionsidentify improvement opportunities, propose initiatives, and implement best practices.train quality personnel on quality principles and customer-specific requirementsanalyze data to derive insights from external customer complaints and process quality performance; monitor and maintain related kpisparticipate in quality-related meetings that impact customer satisfactionprioritize external customer complaints based on cost impact in coordination with quality managementensure timely communication and responses to external customers regarding quality complaints, fostering strong service-oriented relationshipssupport internal and external meetings related to identified non-conformities and customer complaintslead the execution of the process control plan in all quality-related activitiesprofileminimum of 2 years of experience in a similar quality-related roleknowledge and application of core tools: ppap, fmea, spc, msa, and apqpexperience in developing and managing 8d reports for problem-solvingstrong skills in statistical data analysis and trend evaluation for decision-makingproject management skills with a results-oriented approachknowledge of iso 9001 standardour offeryou will have the opportunity to learn and build experience and further expand your skills in a highly dynamic team.we offer you a job in an agile and international working environment where entrepreneurship and creativity are valued.the bdwork@homepolicy will support you in creating a goodwork –life balance.you will receive an attractive salary package according to your experience topped with fringe benefitsapplication formhey, i'm pilar peregrina.i'm here to help with questions about the job. Contact me by:
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