Job description
the sap sales and distribution (sd) consultant plays a pivotal role in providing expert-level business process guidance on requirements and design, specifically in sap order to cash (o2c).
as a process expert of the o2c module, they ensure defining business requirements, support prototyping, testing, training, defining support procedures, and implementing practical business solutions.
initiating necessary business process re-engineering leads to effective and efficient operations.
responsibilities
* process lead role for sap sales & distribution (order management, pricing, invoicing and related master data)
* proactively supports the business processes with issue identification and resolution, and process optimization
* analyzing the evolving sap capabilities to meet the business requirements and working with key users to implement the process in the organization
* identifying cross-functional topics and ensuring the processes are aligned across modules with the support of sub-project leader
* detecting and escalating necessary process decisions in the project regular meeting
* coordinating all training activities according to training concept and plan
* coordinating all testing activities and contributing to test plan creation
* coordinating data clean-up/migration activities with it process consultant to support key users and team members
* supporting the key user community with user mentoring, process documentation, and end-user training
* working with the key users to maintain process documentation and training tools
* acting as contact window for it process consultant to clarify open points and provide final decisions to it process consultant (second-level support)
* leading and participating in cross-functional teams performing a variety of functions
* independently analyzing and solving problems of the highest complexity
* providing guidance to various departments and/or associates engaged in a variety of company initiatives
* serving as a consultant to other departments on problems requiring theoretical and practical information exchange
* assignments are broad in nature, requiring originality and ingenuity
* coordinating the analysis and resolution of difficult and complex problems and special assignments
this role involves planning, maintaining, and evaluating work to be performed by self and others.