Account manager / project managerfully remote — querétaro, mexico us mountain time (mst)reports to founderenglish fluency requiredwe're looking for an account manager / project manager to own client delivery across our seo and ppc accounts.
you'll partner directly with the founder as the central point of coordination between leadership, the delivery team, and clients — keeping work on track, teams aligned, and the founder out of the weeds.
this role operates on us mountain time with regular video calls and client-facing meetings.about creatitivecreatitive is a full-service digital marketing agency based in gilbert, arizona, serving sports brands, fitness businesses, and athletes across the phoenix metro.
our services span seo, ppc, web development, branding, and content marketing.
we're a small, tight-knit team — everyone owns their work, holds a high standard, and wears as many hats as it takes to get things done.what you'll ownfull ownership of assigned client accounts: goals, timelines, and deliverablestask management across client boards in clickup: scoped, assigned, and completed on timeclient onboarding calls, setup, and delegation to the fulfillment teamweekly delivery meetings, action item tracking, and cross‐team coordinationclient calls, status updates, and proactive communicationdelivery dashboards and internal reporting for founder visibilitywhat success looks likeyou're winning when:task completion rate is high across all client boardszero (or near‐zero) overdue tasks older than 48 hoursevery active task has an owner and a due dateaction items from weekly meetings are closed before the next onethe founder notices whendelivery escalations are rareclients are informed before they have to askproblems are flagged and resolved quicklythe team knows exactly what to do and whenthis role is — and isn'tthis is:delivery management and cross‐functional leadershipclient‐facing ownership and proactive communicationa role where you lead, not just coordinatethis is not:admin or assistant workseo or ppc executionpassive status reportingwhat you'll bringagency or professional services delivery experiencestrong project and task management skills — clickup or similarability to juggle multiple client workstreams without losing the detailscomfortable leading meetings and driving clarity under pressureexcellent written and verbal english — non‐negotiableworking knowledge of seo and ppc from an agency delivery standpointa proactive problem‐solver who flags risks before they escape#j-*-ljbffr