Automotive is a division of internet brands that focuses on hosting automotive e-commerce websites. We currently have an opening for an account manager in our growing automotive vertical. The account manager will be responsible for managing post-sale activities for our automotive dealer partners. An ideal account manager will partner with our dealers and sales teams to ensure their long-term success with our portfolio of automotive lead products and services.
essential job functions include account management for an assigned geographic region of dealer-clients including, but not limited to:
* new dealer onboarding
* troubleshooting and resolving issues, executing account changes, and answering inbound correspondence as well as completing outbound calls daily
* work extensively with the inside and outside sales teams to build, develop, and maintain positive business relationships with our new and established dealer-clients
* identify sales opportunities and communicate the value of ib automotive products and value-added services to our dealer-clients
* partner with internal departments, including accounting, collections, marketing, and business strategy, to respond and resolve escalated dealer-client issues
requirements and qualifications:
* possess strong time management, multi-tasking, and organizational skills
* provide a positive, solution-based buying experience for our dealer partners
* ability to discuss, educate, and upsell dealer representatives on the advantages of our dealer lead programs and services
* 1+ years of customer service or similar experience preferred
* the ideal candidate will have the ability to recognize an issue, fully engage with a solution, and resolve transactions in a timely manner
* candidate must possess outstanding phone skills and the ability to handle escalated inbound and outbound calls
* self-solving, driven individuals with resolution as the end goal.
benefits
* monthly base salary
* assistance and punctuality bonus ($760net/mo)
* $750/mo as food vouchers
* 4% savings fund
* christmas bonus starting with 15 days and increasing with tenure
* transportation
* statutory benefits
* monday to friday schedule
job type: full-time
pay: $17,000.00 per month
work location: in person