Description
alvarez & marsal (a&m) was founded in 1983 and has become a world leader in professional consulting services, working on business performance improvement and turnaround management. Companies, investors and government entities around the world turn to a&m when conventional approaches are no longer sufficient to make changes and achieve results. Every day we are in search of innovation, new talents and new opportunities.
we are currently seeking an experienced office coordinator to join our team.
the ideal candidate will play a key role in both front and back-office operations, ensuring a seamless, well-maintained office environment.
responsibilities:
front office:
* maintain communal areas of the office, ensuring they are neat and organized.
* ensure meeting room facilities and equipment are in good working order.
* monitor meeting room bookings and ensure rooms are kept tidy and well-stocked.
* set up rooms for meetings and organize catering when required.
* greet guests and offer refreshments.
* possess a good working knowledge of video conference and av equipment, assisting with technical queries when needed.
* clear and re-set rooms after meetings.
back office:
* organize office procedures and operations, ensuring smooth day-to-day function.
* answer phone calls and direct queries to the appropriate person.
* handle incoming and outgoing post and deliveries.
* monitor, order, and store stationery and it equipment.
* monitor stock of kitchen supplies and proactively reorder and replenish as needed.
* oversee office cleaning and related supplies, addressing any issues with the supervisor.
* coordinate planned preventative and ad-hoc maintenance for both the office and equipment.
* manage office technology, including computers, printers, and other equipment.
* liaise with it to resolve issues and coordinate quarterly inspections/meetings for the office.
health and safety:
* maintain a safe and healthy work environment, ensuring compliance with health, safety, and fire regulations.
* implement emergency procedures and address any potential hazards.
* serve as office first aider and fire warden.
* ensure that training for first aiders and fire wardens is up to date.
finance:
* process and ensure timely payment of all office-related vendor invoices through agresso.
* address any queries related to invoices and payments.
communication:
* professionally interact with all internal and external personnel, including upper-level management.
* proactively inform staff about potential disruptions, changes in office procedures, and resource availability.
* address general queries from staff regarding office-related matters.
* assist with desk arrangements for visitors, meeting room bookings, and general inquiries from other offices and business units.
* organize company events, including christmas parties and team social events.
operations:
* serve as the primary point of contact for day-to-day office needs, including building management, maintenance, office vendors, mail, supplies, equipment, and invoices.
* manage third-party vendors in procurement, rfp processes, and contract negotiations.
* develop strong relationships with the building's property management team.
* coordinate conference room maintenance for internal and external client meetings and events, ensuring smooth operations.
* maintain a professional work environment by managing common areas.
* oversee external vendor scheduling for emergency and regular maintenance.
* handle ad-hoc property management requests, including managing mobile fleet operations.
* support onboarding processes and collaborate with recruitment teams, hr, it, and payroll.
requirements:
* relevant managerial experience, preferably in a professional services environment.
* proven track record of exceeding expectations and driving results.
* excellent oral and written communication skills for effective interaction with team members, clients, and external stakeholders.
* proficiency in advanced computer software applications, including microsoft office suite (word, excel, powerpoint, outlook).
* professional approach with exceptional interpersonal and relationship-building skills.
* strong leadership capabilities, offering guidance and mentoring to team members.
* collaborative, innovative, and team-oriented with a positive, \can-do\ attitude.
* ability to handle sensitive and confidential information with discretion.
* well-organized, detail-oriented, and able to multi-task in a fast-paced environment with flexibility in shifting priorities.
* proven ability to analyze complex situations, identify root causes, and implement effective solutions in dynamic, high-pressure environments.
* ability to successfully complete projects within specified deadlines and engage in executive business dealings.
* knowledge of current health and safety legislation.
* experience managing office operations for a large team or in a larger office environment is a plus.
if you are an experienced office coordinator who thrives in a fast-paced, professional environment, we encourage you to apply