About the Role: As an Onboarding Engineer you will be responsible for ensuring the successful Implementation
of Clever Tap's Mobile and Web Application SDK's, smooth onboarding of new customers to
knowledge around product integration, troubleshooting, conduct technical audits & reviews to ensure adherence to Clever Tap guidelines, quality, performance and data sanity.
- teams (CS, Product, Engineering, etc.)
- Document technical requirements, create content, estimate schedules and timelines,
Hands On experience with Mobile App Development (Android, iOS, Hybrid), Web
Understanding of Software Design and Deployment, Database concepts
- Understanding of Project Management methods & tools.
- Experience Presenting in Portuguese, Spanish and English
- -Bachelor's Degree in Computer Science or related fields
Who will you report to: Senior Director - Customer Onboarding
Be a part of a global growth stage startup
- Be a part of a global category creator
- Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
- Clever Tap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2's Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships.
ai, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. ai is TesseractDBTM, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement.
Backed by Accel, Peak XV Partners, Tiger Integral, CDPQ, and 360 One, Clever Tap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta.