*job summary*
*responsibilities*
- develop and implement servicenow itam solutions to streamline asset management processes and improve operational efficiency.
- collaborate with cross-functional teams to ensure servicenow itsm solutions are aligned with business objectives and enhance service delivery.
- design and optimize servicenow ppm solutions to effectively manage project portfolios and drive successful project outcomes.
- provide technical expertise and guidance in servicenow best practices to enhance system functionality and user experience.
- ensure seamless integration of servicenow solutions with existing systems to maximize efficiency and minimize disruptions.
- oversee the development and maintenance of servicenow documentation to ensure accuracy and accessibility for all users.
- collaborate with stakeholders to gather requirements and translate them into effective servicenow solutions.
- monitor and evaluate the impact of servicenow solutions on business processes and make recommendations for enhancements.
- stay updated with the latest servicenow developments and trends to ensure the company remains at the forefront of technology.
- drive innovation in servicenow solutions to support the companys strategic goals and enhance its societal impact.
*qualifications*
- possess extensive experience in servicenow itam demonstrating a deep understanding of asset management processes.
- have a strong background in servicenow itsm showcasing the ability to enhance service delivery and user satisfaction.
- demonstrate proficiency in servicenow ppm with a proven track record of managing successful project portfolios.
- show expertise in integrating servicenow solutions with existing systems to maximize operational efficiency.
- display strong communication skills capable of collaborating effectively with cross-functional teams and stakeholders.
- maintain a proactive approach to learning and adapting to new servicenow developments and industry trends.