The intern is an entry level position at citi where the student will receive a foundation of knowledge and training required to contribute as a valuable resource in citi. Interns are administrative and use this position as a start to their career. Assignments focus on attaining core competencies in any of the four core functions at citi: global functions, institutional clients group, global consumer banking, enterprise o&t
*responsibilities*:
- performs most basic, routine tasks/assignments
- works under direct supervision with detailed procedures
- may service a very limited number of products/services
- applies knowledge of routine work area procedures
- completes standardized activities
- exchanges basic information with other co-workers
- resolves task related problems in straightforward situations
- selects from a limited number of clearly defined options
*qualifications*:
- gpa of 3.3 or above
- demonstrated analytical skills
- consistently demonstrates clear and concise written and verbal communication skills
- cooperation and focus in achieving group and client objectives
- innovative and creative in solving problems
- quick thinking and detail oriented
*education*:
- graduating with a bachelor’s/university degree or equivalent experience or master degree the following year
this job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
*ejecutivo de modulo de servicio*
*funciones principales del puesto*
atención y servicio a clientes en centros
de atención y sucursales de acuerdo con la normatividad vigente.
Asesoría en trámites de retiro, cambio y actualización de datos, enrolamiento biométricos trámites de traspaso y afiliación, ahorro voluntario, adopción digital resolución de problemas y quejas de los clientes.
*deseable* licenciatura / áreas
económicas, administrativas y sociales e ingenierías
*necesario* bachillerato concluido comprobable
*experiência (en años)*
*necesario* 1 año de experiência en servicio a
clientes face to face
*deseable* 1 año de experiência en trámites relacionados con afores y pensiones
conocimientos generales en procesos de
atención a clientes cara a cara, excelente
manejo de paquetería office.
*necesario* manejo de tecnología digital (tablet, smartphone, lectores biométricos)
lugar de trabajo cuautitlan.*job family group*:
management development programs
- *job family*:
intern
- *time type*:
full time
- *most relevant skills*
please see the requirements listed above.
- *other relevant skills*
for complementary skills, please see above and/or contact the recruiter.-
- view citi’s _eeo policy statement_ and the _know your rights_ poster._