Summary*key responsibilities*:*guest experience & program development*- design and oversee a diverse range of luxury recreational activities, including fitness programs, water sports, outdoor excursions, and wellness experiences.- ensure that all activities reflect the hotel's brand, offering exclusive, high-end, and personalized experiences.- stay updated on industry trends to introduce innovative and engaging recreational programs tailored to our guests.*facility management & operations*- supervise the maintenance and cleanliness of all recreational areas, including pools, fitness centers, spa-adjacent facilities, and outdoor activity spaces.- ensure all equipment is in excellent condition, meeting safety and luxury standards.- implement and uphold health and safety regulations, ensuring a secure environment for guests and staff.*team leadership & training*- recruit, train, and manage a team of recreation and fitness professionals, ensuring top-tier service delivery.- conduct regular training to enhance staff knowledge of luxury guest service and wellness trends.- foster a culture of excellence, teamwork, and guest-centric service.*financial & administrative management*- develop and manage budgets for recreational programs, ensuring profitability and cost efficiency.- identify and coordinate potential partnerships with luxury brands, fitness experts, and wellness influencers to enhance offerings.- work closely with the marketing and guest relations teams to promote recreational services effectively.*qualifications*:- bachelor's degree in hospitality management, recreation management, sports science, or a related field.- minimum of 3-5 years of experience in a luxury hotel, resort, or high-end hospitality setting.- strong leadership and team management abilities.- excellent communication, organizational, and customer service skills.- in-depth knowledge of wellness trends, fitness programming, and luxury guest services.- ability to work flexible schedules, including evenings, weekends, and holidays.- multilingual abilities are a plus.