.role responsibilities:serve as a labor relations/employee relations resource and provide insight regarding new company policies, procedures, programs and activities.conduct investigations, prepares investigative reports and makes recommendations to resolve employee issues based on policy, past practice and legal justifications.conduct exit interviews and make recommendations based on trends or notable comments for advising management for improvement.ensure thorough understanding of company policies by conducting new employee orientations and follow-up sessions; assist management team with follow up questions related to company policies and procedures.assist in the day to day administrative processes.conduct staffing/turnover reporting to include tracking of offer letters, new hire process flow and scheduled orientation dates.identify internal talent and partner with hiring manager and talent acquisition partner to fill open roles.advise leaders on employee relations investigations, disciplinary action, and terminations.consult with and advise managers and employees with regard to employee relations issues including investigation and problem resolution, disciplinary action and termination.advise managers and employees concerning compensation, benefits, and employee services as well as provide training in accordance with policies, procedures and practices.interpret and execute company policies, procedures and practices to ensure compliance with government laws and regulations.act as key business partner focused on establishing, maintaining and developing an environment to promote positive employee relations and successful business practices.participate as a strategic business partner to management team in the design, implementation and evaluation of multi-functional solutions to business problems.assist with other tasks or special projects as assigned by manager.qualifications & skills:we do not sponsor work visa, must be native or have permanent residence.fluent in c1 - effective verbal and written communication skills; delivers messages in a clear, concise manner (reading, writing, speaking).must have 5+ years of human resources operations experience.advanced knowledge of mexico labor legislation and human resources practices.bachelor's degree preferred in human resource, business administration, or related field.proficient in microsoft office (word, excel and powerpoint), ms project preferred.phr or shrm-cp, airs certifications preferred.proficient in hcm systems.recruitment and selection:design and manage recruitment processes to attract high-quality talent.collaborate with managers from various departments to understand their staffing needs.talent development:implement institutional onboarding process.implement training and development programs for employees.identify opportunities for professional and personal growth within the organization