Location: cdmx - quintana roo
employment type: full-time
department: retail operations
reports to: general manager - ceo
boutique operations manager
we are looking for an experienced and results-driven boutique operations manager to oversee and optimize the daily performance of our retail boutiques.
in this role, you will be responsible for ensuring operational excellence, driving boutique profitability, and leading high-performing teams across multiple locations.
key responsibilities:
* oversee the daily operations of several boutique locations.
* lead teams to meet sales targets, kpis, and service excellence.
* ensure consistent execution of operational standards and brand guidelines.
* coordinate boutique openings, remodels, and relocations.
* manage inventory levels and optimize stock performance.
* collaborate cross-functionally with marketing, visual merchandising, hr, and logistics.
* conduct store visits, performance evaluations, and team coaching.
* ensure compliance with policies, procedures, and local regulations.
requirements:
* bachelor's degree in business administration, marketing, or related field.
* 5+ years of experience in multi-store retail operations (fashion, luxury, lifestyle preferred).
* strong leadership, organizational, and analytical skills.
* excellent communication and people development abilities.
* proficiency in pos systems, kpis, and inventory tools.
we offer:
* competitive salary + performance bonuses
* growth and career development opportunities
* employee discounts and exclusive perks
* a stylish, fast-paced, and collaborative work environment
ready to join us?
if you're passionate about retail operations and team leadership, apply now and help shape the future of our boutiques