Overview:serve as a liaison for quality-related matters between internal and external clients to support daily productivity.job descriptionensure timely and accurate submission of reportscontrol of all units held in area x in nvs and nppsmanagement of area xsupervision of the quality inspectors teamprovide attention and follow-up to the unit shipping process through the rail quality teammaintain constant communication with the client representative regarding quality mattersstrict follow-up on instructions from the client representativeproblem-solving during shipments related to quality issuespromote employee development through appropriate training activities to enhance skills and competenciesevaluate team members and foster the development of new skills to support their growth within the companydecide work schedules for the teamdelegate responsibilities to the team and review the proper performance of employeessupervise that the client's operational instructions are properly analyzed and executed in terms of qualitymanage payroll, schedules, and activities of quality inspectorsoversee vpqa audit administrationreport inspection results to the client through quality reportsassign daily tasks to the teamreview the issuance and reception of information handled by the teamrecommend alternatives in operational processes to increase productivity and ensure safe work practicesplan staff training related to delegated tasksdevelop an action plan to encourage teamwork among staffprovide attention and follow-up to open points from completed auditsassign and supervise the activities carried out by the analystmonitor the completion of wws kpiscreate, review, and update sops for the quality areajob requirementseducation: industrial engineering, bachelor's degree in business administration / commercial or related field, with degree completed.knowledge: administrative it, familiarity with information technologies, npps, nvs, bls.experience: knowledge of automotive quality, personnel management, customer-focused approach and resource administration, results-based planning, direct communication with clients, problem-solving.required language: intermediate english (able to hold a conversation).availability to travel: yes, if necessary.