Overview
we are looking for an account manager with experience managing accounts on platforms such as mercado libre and amazon. This role is key to optimizing product visibility and performance, ensuring efficient daily operations, and maximizing return on ad spend.
key responsibilities
* manage and optimize all product listings to increase visibility and conversion.
* oversee daily account operations, including pricing, inventory, logistics coordination, and customer interactions.
* launch and monitor advertising campaigns using mercado ads to drive sales and roas.
* analyze marketplace data and performance metrics to identify trends and opportunities.
* collaborate with internal teams (e.g. product, fulfillment, customer service) to ensure smooth operations.
* stay updated on mercado libre’s policies, promotional events, and algorithm changes.
* manage reviews, customer inquiries, and potential disputes professionally.
* develop and execute promotional strategies for key sales events (e.g. Hot sale, cyber).
* support onboarding and scale-up of additional accounts or clients as needed.
qualifications
* 2+ years of experience managing e-commerce marketplaces (mercado libre, amazon, etc.).
* proficiency in english is strongly preferred.
* familiarity with refurbished tech or consumer electronics categories.
* strong understanding of marketplace operations: seo, ads, customer service, inventory.
* proficient in data analysis tools (excel, google sheets, or marketplace dashboards).
* self-starter with strong attention to detail and ability to manage multiple priorities.
* experience using mercado libre back-end tools (e.g. Mercado ads, business insights, meli apis).
* understanding of latam logistics and fulfillment processes.
* willingness and availability to travel as needed.
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