As a hotel operations executive, you will play a pivotal role in driving hotel performance and delivering exceptional guest experiences. Your responsibilities will include managing the hotel executive team, overseeing key property issues, and ensuring profitability targets are met.
* key responsibilities:
* develop and implement strategies to drive revenue growth, improve guest satisfaction, and enhance operational efficiency
* lead the hotel executive team in achieving business objectives, including capital projects, customer service, and refurbishment initiatives
* ensure effective decision-making that aligns with hotel interests and hilton's overall vision
* set and deliver achievable budget goals, while also developing short- and long-term strategic plans for the property
* leadership and development:
* foster a culture of excellence by providing guidance, coaching, and development opportunities to hotel team members
* identify and develop talent within the hotel, promoting career progression and succession planning within hilton
* communication and collaboration:
* hold regular briefings and communication meetings with the hod team to ensure alignment and transparency
* respond to audits and provide insights to drive continual improvement and best practices across the hotel