*it business analyst*
*we will count on you to*:
- work closely with the business unit leaders and subject matter experts (sme) by providing key analytical support that will allow business needs and requirements to be understood, defined and documented at a level that will enable business and technical systems to be effectively developed, deployed and supported.
- critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (business requirements document, use cases, gui design and process flows)
- participates in smoke testing in release process.
*what you need to have*:
- a ba degree in business or related field is preferred or equivalent work experience.
- experience in the insurance industry is a must. Exposure to claims preferred.
- minimum 5 years’ experience in business analysis including project management, client consulting, and quality assurance.
- proven communication skills (written and verbal) in working with management, clients and technological experts.
- proven ability to develop, document and maintain operational policies and procedures, including the designing and documenting detailed process flows.
- advanced level of english is a must
*why join our team*:
- we help you be your best through professional development opportunities, interesting work and supportive leaders.
- we foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh mclennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh mclennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All marsh mclennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.