Work schedule
standard (mon-fri)
environmental conditions
office
job description
join us as a site payments associate ii - make an impact at the forefront of innovation
as a site payments associate ii you will provides administrative, reporting, contractual and financial support to the department related to the processing of payments to investigative sites. The role involves data compilation, issue/risk resolution, and ensuring adherence to contractual guidelines and country regulations.
What you'll do
compile data from multiple sources to generate payments to sites in accordance with procedural documents and site contracts.
Ensure adherence to country-specific regulations which affect and impact ability to pay. Manage payment responsibilities and workflow to meet contracted timelines and project deliverables.
Build and manage relationships with study sites and interface, on occasion, with clients for payment-specific issues.
Respond to study-related escalations and resolve payment-related findings.
Escalate project risks appropriately.
Train study teams on site payment processes, including setting expectations around site payments' requirements and deliverables.
May process investigator payments in middleware and financial system; manage refunds, credit notes, late payment fees, pre-payments or investigator meeting reimbursements.
May build and enter budgets and svts; work on transparency reporting; perform study reconciliations; manage and maintain investigator funds tracker for studies transitioned to site payments.
Education & experience requirements:
high / secondary school diploma or equivalent and relevant formal academic / vocational qualification / bachelor's degree preferred
technical positions may require a certificate
previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at l