Job title
the salesforce delivery lead plays a pivotal role in overseeing the successful implementation and delivery of salesforce solutions. This individual will collaborate with cross-functional teams, including project managers, business analysts, and technical architects, to ensure that the delivery meets business needs and adheres to best practices.
key responsibilities:
* lead the planning and execution of salesforce projects, ensuring alignment with business objectives and requirements.
* coordinate with internal and external stakeholders to define project scope, goals, and deliverables.
* guide and motivate teams, facilitate communication, and ensure everyone is aligned with project goals.
* manage project timelines and resources effectively, providing regular updates to stakeholders.
* oversee the technical aspects of salesforce implementations, including integration with other systems and data management strategies.
* identify and mitigate delivery-related project risks, addressing issues as they arise to keep projects on track.
* continuously seek ways to improve project delivery processes and increase efficiency.
* promote best practices in salesforce project delivery and maintain documentation for processes and procedures.
qualifications and skills
* bachelor's degree in computer science, information systems, or engineering; master's in business administration or technology management preferred
* 10+ years of experience; 3 years in relevant business roles and 5 years in relevant it roles such as salesforce devops
* solid it general management skills (organizational, financial, and operational management)
* exceptional leadership skills to achieve outcomes in a heavily matrixed management environment
* experience leveraging the waterfall, agile, and hybrid solution delivery methodologies
* adept visionary, strategy creation, and long-term plan realization skills
* strong communication, presentation, and facilitation skills
* solid experience in commercial it systems (examples: salesforce crm, salesforce pardot or marketing cloud, sfdc configure price quote, and e-commerce)
* track record of leading complex it solution delivery efforts for businesses
* track record of planning and executing programs to harmonize processes and converge it systems
* track record of planning and delivering a portfolio of projects
* experience in managing teams consisting of both internal and external personnel
* bilingual english / spanish (must)
requirements and recommendations
1. this role requires strong collaboration and communication skills to work with cross-functional teams and stakeholders.
2. excellent leadership skills are necessary to guide teams, manage timelines and resources, and provide regular updates to stakeholders.
3. proven experience in salesforce implementation, project management, and stakeholder engagement is essential.