*education & experience*:
- 3-5+ years of professional services consulting or operations experience
- bachelor's degree in business and/or organizational development related field is preferred.
- excellent written and verbal communication skills
- knowledge of oracle stack is an advantage.
- must be a self-starter, highly analytical with sound decision making skills
- ability to lead projects/tasks and maintain a schedule to ensure completion within a timely manner
- attention to detail and ability to multi-task is critical
- excellent communication and interpersonal skills required
- an ability to operate independently with limited direction/supervision
- advanced ms office skills required (word, excel, power point, outlook at a minimum)
- flexible, positive attitude, strong interpersonal skills, and relationship building
career level - ic3
*responsibilities*:
- job duties range from routine to moderately complex tasks that utilize some level of independent judgement.
- conduct data quality checks and implement measures to improve data accuracy and reliability in the reporting process.
- proactively identify opportunities to automate and streamline reporting processes for increased efficiency and accuracy.
- carry out special projects and events as assigned by manager and/or executive leadership.
- build proactive, positive relationships with peers, managers, executive leaders, development teams, customer success, including sales, delivery and operations teams
- participate in regular meetings and discussions to contribute insights and suggestions for process improvements and operational efficiencies.
- stakeholder management with excellent communication and interpersonal skills to deal with the different business internal stakeholders that the role requires
- document report generation procedures, data sources, and methodologies for transparency and consistency
- ability to work in a fast-paced environment
- execute project desk functions including, but not limited to business approvals, documentations, order requests, policies, and guidelines.