Job summary
develops and implements programs, projects or processes for an assigned customer account(s) (business unit). Develops and sponsors tactics to achieve strategic objectives across functional groups or within a business group through customer interaction. Influences strategic direction and develops tactical plans and completes complex assignments with minimal supervision or review. Provides comprehensive solutions to complex problems. End results are evaluated for achieving goals and objectives. Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information.
Essential duties and responsibilities
the business unit manager is a member of the plant strategic leadership team.
Establishes and manages current customer relationships, striving to capitalize on organic revenue growth opportunities.
Demonstrates an entrepreneurial spirit and drive.
Full responsibility for a customer/site profit & loss (p&l) statement (generally in a single site).
Responsible for the request for proposal (rfp) process for assigned customer accounts. May support rfp processes for other accounts.
The business unit manager is the leader of the workcell and is accountable for the operational and financial performance of that workcell.
Manages the performance, developments, and rewards for direct reports. Indirectly manages work of others through jabil’s workcell business model.
Pricing (i.e. materials and value-add).
Full responsibility for continuous improvement of customer relationship performance metrics and customer satisfaction.
Responsible for tactical execution of established contract terms.
Manages and drives the quarterly business review (qbr) process with assigned customer account.
May perform other duties and responsibilities as assigned.
Job qualifications
knowle