Join to apply for the banamex - coordinador de servicio afore role at banamexthe field sales team lead is an entry level position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales support activities in coordination with the consumer sales team.
the overall objective of this role is to ensure the seamless delivery of support services to citi clients and to assist the team in meeting sales targets.responsibilitiesconduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team membersservice existing accounts and establish new accounts at designated location or assigned geographical coverage area in order to increase revenue for the bankproactively approach citi clients to establish real needs, understand the client and their requirements, and interest them in citi's productsprovide advice and product information to citi clients as appropriate, outlining features and benefitsidentify cross-selling opportunities to sell other productsachieve or exceed decided sales targetsfulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.appropriately assess risk when decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.qualificationsprevious relevant experience preferredexperience in financial sales, customer service and management requiredproficient computer skillsproactive leadership and motivational skillsconsistently demonstrates clear and concise written and verbal communicationcreative problem solving and decision-making skillseducationbachelor's degree/university degree or equivalent experiencerequisitosexperiencia y conocimientos en servicio al cliente de aforeexperiencia en administración de equipos de trabajo (liderazgo, comunicación efectiva, administración de recursos, conocimiento del de servicio)disponibilidad para viajar (sinaloa, durango, baja california sur)esquema: presencial 100% lunes a viernes (jornada de 40 horas)opcional atender temas en sábadocarrera terminada / carrera terminada en proceso de titulaciónfavor de adjuntar cv actualizadociti is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
if you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review accessibility at citi.
view citi's eeo policy statement and the know your rights poster.
#j-*-ljbffr