Delivery manager (site leadership) - mexico city
company:
location: mexico city, mexico
reporting to: vp operations
about mediamint
mediamint is a globally recognized leader in ai-driven digital marketing services, with a team of 2,500+ professionals delivering cutting-edge solutions across ad operations, programmatic marketing, seo, campaign management, and revenue optimization. Our clients span multiple industries and geographies, supported by delivery centers in hyderabad, pune, toronto, malaga, and mexico city. We're expanding our global footprint and seek a dynamic leader to drive excellence in our mexico city operations.
role summary
as the delivery manager (site leader operations) for our mexico city center, you will oversee the strategic and operational delivery of digital marketing services for global clients. You'll lead a 50+ member team, ensuring exceptional service in adops, programmatic advertising, revenue optimization, and client management. This role demands a balance of hands-on operational expertise, cross-geography collaboration, and a client-centric mindset to uphold mediamint's standards of innovation and efficiency.
key responsibilities
* operational leadership: manage end-to-end delivery for ad operations (trafficking, campaign management), programmatic advertising, seo, and digital revenue optimization, ensuring slas and client kpis are met.
* team management: lead, mentor, and scale a team of 50+ specialists, quality analysts and team leads, fostering a culture of accountability, innovation, and continuous improvement.
* talent management: oversee the growth, retention and performance (people development) for the teams reporting to the role
* client partnership: serve as the primary point of contact for key clients, addressing escalations, driving strategic reviews, and ensuring high satisfaction.
* cross-geography coordination: collaborate with global site leaders (india, canada, spain, etc.) to align on client goals, share best practices, and optimize resource allocation.
* business growth: identify opportunities to expand service offerings, improve operational efficiency, and support new client acquisitions in the americas/europe.
* performance analytics: utilize data-driven insights to monitor team performance, revenue health, and campaign success, implementing corrective actions as needed.
* compliance & innovation: ensure adherence to industry standards (e.g., google adwords, adsense) while integrating ai/tech advancements to enhance service delivery.
qualifications & skills
mandatory:
* formal qualification in business, marketing, technology, or related field.
* 12+ years in adtech/digital marketing services, with at least 5 years in a third-party/agency environment.
* proven experience managing teams of 50+ members in operations focused on:
* ad operations (trafficking, campaign management)
* programmatic advertising
* revenue optimization & ad performance
* client management (b2b/enterprise level)
* language proficiency: native spanish, fluent english (written/spoken).
* expertise in google marketing suite (adwords, adsense), dsps, and analytics tools.
preferred:
* additional european language (e.g., french, german).
* experience coordinating multi-geography operations for global clients.
* strong analytical/critical thinking skills with proficiency in data tools (e.g., tableau, google analytics).
* background in ai-driven marketing solutions or revenue optimization frameworks.
what we offer
* impact: lead a critical hub in mediamint's global growth strategy.
* culture: thrive in a diverse, innovation-driven environment with continuous learning.
* scope: direct exposure to fortune 500 clients and emerging ai technologies.
* benefits: competitive compensation, health coverage, and performance bonuses.
apply
ready to shape the future of digital marketing? Submit your resume and cover letter to with "site leader operations - mexico city" in the subject line.
mediamint is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment.