*what you will do?Job scope & purpose*how you will do it?Essential job responsibilities*- provide same-day billing with 97% productivity levels and qa goal consistently- validate process guidelines and requirements are met- resolve internal and external customer request- responsible for running daily and weekly real time reports relevant to the process- analyze customer account details and request adjustments if needed.- month end close activities.- miscellaneous as required.- conducts timely dispute investigations in order to comply regulatory guidelines & provide our customers with accurate & effective dispute resolution.- process and follow up on check disputes, assuring the proper actions to resolve and prevent that dispute will happen again in near future.- collaborate with diverse departments to get the proper findings and dispute resolutions according slas- meet productivity daily targets and weekly and monthly efficiency targets of amount and disputed invoices to accomplish team goals.- review required reports and status to show advances to upper management team identify process improvements and recommend enhancements to other teams when is needed.*what we look for?Position requirements*degree in finance, public accountant, business administration or relatedenglish - 80% minimumerp knowledge: as 400, oracle, iscala, etc.billing cycle knowledgemonth-end close processfinancial and accounting knowledgeproactive and dynamicteam playeradvanced exceljohnson controls does not request pregnancy or hiv testing as a requirement for admission, permanence or promotion.