Location: remote (must reside in mexico)
employment type: full-time
language requirement: advanced english and spanish
about the role:
we are hiring a highly organized, tech-savvy, and bilingual (english-spanish) loan officer assistant ii to support a high-volume u.s. mortgage pipeline. If you have experience in mortgage loans, love working in a fast-paced environment, and are proactive in managing client and lender communications, we want to meet you
responsibilities:
* assist in managing loan conditions and follow-ups post lender submission
* translate and explain conditions clearly to borrowers
* collect, organize, and review borrower documents
* communicate with underwritters, account managers, and aes to resolve documentation needs
* maintain accuracy across los platforms, lender portals, and broker systems
* track milestones (submission, ptd, ctc, funding) and escalate issues as needed
* keep encompass / los and internal trackers updated
* report status to loan officer and maintain organized records
* manage loan officer' s calendar, prepare documents, and follow up with leads
* communicate proactively with borrowers, lenders, title, and agents
* provide operational support during loan officer's absence
bonus points (preferred, not required):
* 2+ years of experience as an loa, processor, or in mortgage sales support.
* direct experience with mortgage portals.
perks & benefits:
* monthly salary paid in usd.
* work remotely from anywhere in mexico.
* u.s. holidays observed.
* join a supportive, high-performing team that values your contribution.
* long-term growth opportunities within a leading u.s. mortgage company.
job type: full-time
experience:
* mortgage, real estate, or crm management: 2 years (preferred)
language:
* english (required - advanced/fluent level)
work location: remote
job type: full-time
pay: $14, $19,000.00 per month
experience:
* mortgage or real estate: 1 year (required)
language:
* english (required)
work location: remote