Join our strategy & consulting - global network - song - service - google contact center ai developer/design analyst role at accenture méxico.we are seeking talented professionals to expand our global consulting community, which comprises over 10,000 experts worldwide. Our focus spans industries such as life sciences, energy, supply chain, finance, and talent management.why join us?Global exposure: engage in international projects and learn from diverse cultures and business environments.specialized development: deepen your expertise in management consulting and specific industry areas.dynamic environment: thrive in a fast-paced setting that fosters growth and innovation.innovation: leverage cutting-edge technologies and strategies to deliver impactful solutions.as part of our team, you'll work on transformative projects, providing solutions that enhance client performance through services like living marketing, connected commerce, and next-generation customer care.key responsibilitiesdesign and implement cx solutions using google ccai suite (dialogflow cx, agent assist, insights cx) and google gen ai products (vertex ai, google gemini, decibel, etc.).lead design thinking workshops and develop ai implementation strategies aligned with business value and customer experience.assess cx capabilities and co-create roadmaps for client improvement.translate business requirements into effective cx designs, considering cross-functional needs.collaborate with technical teams to develop final products and support ccaas migrations.participate in pre-sales, proof of concept creation, and client presentations.qualificationsbachelor’s degree required; mba from a tier 1 institute is highly desirable.availability to travel.proficiency in english.preferred skills2+ years experience with google ccai platforms and solutions.proven ability to design and deliver contact center ai solutions.experience with other conversational ai and ccaas platforms is advantageous.strong analytical, communication, and storytelling skills.ability to work effectively in a global, remote team environment.additional detailsseniority level: entry levelemployment type: full-timejob function: strategy/planning and consultingindustry: business consulting and servicesthis job posting is active and accepting applications.
#j-18808-ljbffr