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Recruiter @HireWithNear | Connecting talent from Latin America with North American companies
About the Role
At Near, we help top talent in Latin America find remote roles with U.S. companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.
We’re looking for a data-driven, process-oriented Operations Associate to join our client’s Operations team. This role plays a key part in streamlining workflows, surfacing actionable insights through analytics, and scaling impact through automation and AI. You’ll work cross-functionally to design and implement scalable systems, use data to drive decision‑making, and help enhance operational efficiency and the overall user experience.
Key Responsibilities
- Operational Efficiency & Process Design
- Develop, document, and refine SOPs and workflows to drive operational excellence.
- Identify and eliminate inefficiencies through automation, AI tools, and data insights.
- Implement scalable systems that support growth and operational integrity.
- Data Analytics & Reporting
- Analyze data to identify trends, track KPIs, and surface optimization opportunities.
- Build dashboards and reporting frameworks to support real‑time decisions.
- Ensure data quality, accuracy, and governance across platforms.
- Partner with leading AI vendors to automate manual workflows.
- Evaluate and implement new technologies to enhance operational capabilities.
- Drive adoption of new systems and tools across teams.
- Cross‑Functional Collaboration
- Work closely with Product, Sales, Marketing, and other teams to support strategic initiatives.
- Act as a connector across departments to align processes and share insights.
- Provide data‑backed recommendations to inform decisions.
- Compliance & Risk Management
- Ensure operational processes meet legal, regulatory, and internal compliance standards.
- Support internal audits and risk mitigation efforts.
- Stay up-to-date on industry trends, process improvement methodologies, and technology innovations.
- Lead training and change management related to new systems, tools, and processes.
Must-Haves
- 3–10 years of experience in operations, project management, data analysis, or process improvement.
- Strong project management and cross‑functional collaboration skills.
- Proficiency in Excel and data visualization tools (e.g., Tableau, Power BI).
- Analytical mindset with strong problem‑solving skills.
- Ability to manage multiple priorities in a fast‑paced environment.
Nice-to-Haves
- Experience with workflow automation or AI implementation.
- Knowledge of SQL and business intelligence tools.
- Background at top consulting firms (e.g., McKinsey, BCG, Bain, Deloitte, or similar).
Schedule
- Full‑time, Monday to Friday
- 9 AM – 6 PM Eastern Time
Perks – What’s in It for You?
- Competitive compensation in US dollars, ranging $36,000-$48,000 USD/year
- 20 days of PTO.
- 4 US Holidays.
Please note that the final salary offer may vary based on the candidate’s seniority, specific skill set, and performance throughout the evaluation and interview process.
This is a fully remote job as a contractor.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Project Management
Industries
Staffing and Recruiting
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