*join a team recognized for leadership, innovation and diversity*:key success measurements for this position include: customer satisfaction; order accuracy; effective problem resolution and effectiveness of communication with internal and external customers.entering service agreements in bms, supporting new customers, aircraft service transfers, and service renewals.- provide support to cbm, fse, disputes and customer accounts teams.- execute all tasks with a high degree of accuracy- support a global customer base while prioritizing critical issues to ensure customer requirements are met on time.- manage work flow with minimum supervision while displaying patience, sound judgment, and professionalism under pressure.- responsible for maintaining metrics relating to workload and revenue generating activities.- display strong written and verbal communication and presentation skills- develop knowledge and support all export compliance processes and regulations*you must have*- bachelor´s degree on any related customer experience operations area.- up to 3 years customer service related experience- proficient management of microsoft office (outlook and excel specifically- * advanced english proficiency*:- must demonstrate flexibility and resilience, including the ability to influence others in a time sensitive and demanding environment*we value*- bachelors degree in business, customer service, operations, or related field- basic trouble shooting skills for web support- must demonstrate flexibility and resilience, including the ability to influence others in a time sensitive and demanding environment- ability to make sound business decisions and take quick actions to execute- exceptional verbal and written communication skills- demonstrate strong analytical and problem solving skills- ability to work collaboratively with multiple honeywell entities by developing and maintaining effective relationships- excellent time management and organization skills*additional information*:- * job id*:hrd204576- * category*:customer experience- * location*:circuito aerospacial no.
2,mexicali,baja california,21395,mexico- nonexempt