Company description webmex technology specializes in delivering innovative and reliable it solutions tailored to businesses of all sizes. Our services span managed it, network setup, cybersecurity, cloud computing, database management, and more. With a commitment to integrating advanced technology, we also provide automation, software development, voip services, and cctv security solutions. Trusted by a diverse range of industries, we aim to empower organizations with efficient and secure technological infrastructures. Role description this is a full-time on-site role for an information technology technician based in juárez, chh. The technician will be responsible for providing hands-on technical support, troubleshooting hardware and software issues, maintaining network infrastructure, and ensuring efficient system performance. Other duties include assisting with customer service inquiries, conducting user training sessions when necessary, and implementing preventive measures to avoid system malfunctions. Qualifications strong skills in troubleshooting and technical support to identify and resolve it-related issues effectively. Proficiency in information technology, including hardware, software, and network infrastructure maintenance. Exceptional customer service abilities to assist users and clients with inquiries and concerns. Experience in developing and conducting training sessions to educate staff on it tools and processes. Basic knowledge of cybersecurity practices and data protection protocols is a plus. Excellent organizational skills with the ability to prioritize and work under pressure. Bachelor’s degree in information technology, computer science, or a related field is preferred but not required. Relevant it certifications, such as comptia or microsoft, are beneficial. Proven experience in an it support or technical role, with a focus on on-site operations.