Job Description
Major Duties and Responsibilities
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON (Transportation ) Department
* Ensure smooth and timely freight process flow
* Ensure accurate and timely data entry into our operational system
* Track and Trace TRANSCON Files and reporting
* Use export TRANSCON Workflow on daily basis
* Ensure accurate and timely client and vendors billing.
* Ensure delivery of freight and timely clearance when applicable
* Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.
* Contribute to maintain good relationships with suppliers
* Meet compliance at all times to regulations internal and external in accordance with government regulations.
* Understand department process flow, and looking for best practices to improve operational efficiency and productivity
* Ensure all customers standard operating procedures in place and updated in the DLSOPs
* Meet KPI standards in accordance with the Company’s procedures
* Network communications, timely responses to emails and requests (internal and external)
* Escalation of problems to Management when necessary
* Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
* Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
KNOWLEDGE & BEHAVIORS:
Knowledge:
* Expeditors’ Company Policies and Procedures
* Basic local regulatory knowledge for compliance
* Global Logistics Industry knowledge
* Hazardous materials certification (preferred)
Behaviors:
* Positive and willing to help attitude
Qualifications
Skills:
* Pro-active, strong organizational skills.
* Good computer skills (Excel, Word)
* 90% Fluent in English
* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Additional Information
-Work from home: NO (any changes will be notified)
-Type of position: full-time, permanent contract
Expeditors ofrece excelentes beneficios
* Sueldo competitivo
* Prestaciones superiores a la ley
* Seguro de vida
* Seguro de gastos médicos mayores
* Plan de compra de acciones para empleados
* Programa de Capacitación y Desarrollo de Personal
Expeditors offers excellent benefits
* Competitive salary
* Benefits above the law
* Life insurance
* Insurance of major medical expenses
* Employee Stock Purchase Plan
* Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.