Apollo.io is seeking a wf real time analyst in mexico city to support the customer support team by optimizing workforce operations. You will monitor service levels, manage real-time adherence, and make decisions for team efficiency. The ideal candidate has 2-5 years of workforce management experience, advanced english, and proficiency with wfm tools. This role emphasizes data-driven decision-making and agility in a fast-paced environment. Join us to drive productivity and .
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