The call center agent will be answering inbound calls, converting them to leads, and later to towing jobs.
responsibilities
* manage a high volume of incoming and outgoing calls in the operations.
* identify client needs and provide solutions.
* answer inbound calls, convert them to leads, and later to towing jobs.
working conditions
* remote
* shift-based — in a call center that works 24/7
* pacific time zone
requirements
* computer specifications
* processor: core i7 8th generation (and above) or core i5 10th generation (and above)
* ram: minimum of 12 gb
* storage: 128 gb ssd or higher
* graphics: 2 gb graphics memory
* a reliable power backup that could sustain a minimum of 8 hours (full shift)
* examples: generators; solar panels; portable power inverters (ups is not enough)
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