At amazon, our operations team is at the heart of what we do. Our goal is to deliver exceptional service to customers across the globe. In this key role, you'll help us exceed productivity goals and drive results that matter.
about this job
this position plays a crucial part in analyzing and designing on-road operational strategies. By leveraging data-driven insights, we can enhance delivery efficiency and improve customer satisfaction. The last mile optimization manager serves as a liaison between stakeholders, ensuring seamless communication and alignment on operational objectives.
this strategic approach enables us to maintain high service levels while maximizing operational efficiency and cost-effectiveness. Key job responsibilities include:
* managing daily relationships with multiple delivery stations and stakeholders
* problem-solving to close gaps between performance and goals
* working with business partners to determine optimal channel allocation volume
* establishing last-mile cost mechanisms
* providing knowledge to other teams during training sessions
* driving process improvements to guarantee alignment along all strategies
to be successful in this role, you'll need:
* 3+ years of program or project management experience
* experience working cross-functionally with tech and non-tech teams
* knowledge of excel (pivot tables, vlookups) at an advanced level and sql
* ability to speak, write, and read fluently in english
we're committed to creating an inclusive culture where every employee feels valued and empowered to succeed. If you have a disability and need a workplace accommodation, please visit for more information.
based on your recent activity, you may be interested in opportunities in es. We're an equal opportunity employer and welcome applications from diverse candidates.