*about the role*
at uber, our territory teams are essential to bringing our global product to life in local markets. As a *territory lead* for uber eats in mexico, you'll have a unique opportunity to shape the future of uber eats in the caribbean market.
In this role, you'll lead a team of account managers and analysts, collaborate with cross-functional teams, and develop strategies that drive growth and improve the user experience. Your vision and leadership will help maintain market penetration, enhance customer service, and build lasting loyalty.
*what you'll do*:
- *lead your market*: spend time in your territory to understand local needs, meet with key partners, and ensure strong market connections.
- *build relationships*: expand our network of restaurant partners, guide their development, and ensure the highest quality service for uber eats users.
- *collaborate across teams*: work closely with operations, marketing, policy, and other teams to roll out new processes and products.
*what you'll need*:
- *strategic mindset*: take ownership of your market, set ambitious goals, and make thoughtful financial decisions to meet them.
- *p&l management*: own the financial results for your region, ensuring alignment with uber's goals in mexico.
- *process improvement*: help design and optimize processes to increase efficiency and fuel growth.
- *problem-solving attitude*: be proactive and adaptable, ready to tackle challenges hands-on in your city.
*preferred qualifications*:
- experience making data-driven decisions and using analytical thinking for sound business judgment.
- strong stakeholder management skills, able to work effectively across different teams.
- ability to take initiative and thrive in a dynamic environment.
- willingness to connect with couriers and restaurant partners, ensuring on-the-ground success.
- a creative approach to solving operational challenges.
- fluency in both spanish and english.