Mary kay inc. is seeking an experienced it infrastructure engineer with strong route/switch and wireless networking capabilities, along with proficiency in server and end user compute environments. This role is part of a global it team responsible for implementing, supporting, and optimizing the enterprise’s international and domestic network infrastructure across on-premises and cloud environments. The ideal candidate will support major platforms including cisco routing/switching/wireless, cato sase/sd-wan, palo alto firewalls, aruba wireless and clearpass nac, tacacs, solarwinds orion, and extrahop. Key responsibilities network implementation & support perform network discovery, implementation, and operational support across global network environments. Support lan/wan infrastructure including switches, routers, load balancers, access points, and firewalls. Execute upgrades and resolve component failures impacting business operations. Provide configuration changes, tuning, and infrastructure optimization. Documentation & operational excellence document configurations and infrastructure changes clearly and accurately. Prepare instructions and collaborate with first-line support teams. Maintain updated network diagrams, runbooks, and documentation. Architecture & collaboration participate in architecture discussions and provide network strategy recommendations. Support cross-functional initiatives requiring network expertise. Contribute to innovative solutions improving productivity, availability, and user experience. Troubleshooting, analysis & monitoring conduct root cause analysis for outages and performance issues. Utilize protocol analyzers, netflow tools, and monitoring platforms for diagnostics. Provide short- and long-term corrective recommendations. Support and improve monitoring through solarwinds orion, cisco dna, meraki, and extrahop. Global operations participate in technical project teams involving infrastructure, automation, and cloud technologies. Planning and organization demonstrate strong organizational and planning skills to manage multiple initiatives, incidents, and priorities simultaneously. Plan and coordinate infrastructure activities, upgrades, and changes with minimal business disruption. Required qualifications experience 5 years of it experience. 5 of lan networking (implementation & troubleshooting). 2 years of wan experience including vpns, sase, and circuit coordination. Strong experience with cisco, palo alto, and aruba technologies. Certifications preferred: ccnp, palo alto, firewall certifications, or other networking credentials. Technical skills strong understanding of ip networking, vlans, nat, ipsec, and bgp. Experience with wireshark or other protocol analyzers. Hands-on with palo alto firewalls and panorama. Wireless networking experience (aruba, cisco, meraki). Knowledge of solarwinds orion, cisco dna, meraki dashboards. Understanding of sdn concepts and cloud architectures. Advanced skills in microsoft office. Soft skills strong troubleshooting and analytical abilities. Excellent communication skills with the ability to explain complex technical concepts in clear, business friendly language.‑friendly language. Strong documentation, organization, and planning skills j-18808-ljbffr