Overview
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you\'ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role? American Express, one of the world\'s most iconic brands, is inviting experienced communications professionals to apply for a position to join its award-winning Corporate Affairs and Communications team. Based in Mexico City, this position reports to the Corporate Affairs and Communications Director in Mexico. The successful candidate will be responsible for developing and implementing engaging external narratives and PR for the business and staff areas in the country. The candidate must be an excellent storyteller, and able to bring to life how American Express backs its customers and partners. Experience in content creation through a variety of media is necessary.
Key Responsibilities
1. Develop communication strategies to position American Express narratives.
2. Lead multiplatform (still & video) content developing to support communication strategies.
3. Develop PR (including external speaking opportunities) plans to support Amex’s narratives.
4. Roll out and local editorial content development for Amex external channels.
5. Build and foster strong relationships with key stakeholders including colleagues, media, partners and industry.
6. Draft speeches and presentations on behalf of senior leadership, ensuring American Express narratives, internal and externally.
7. Work in partnership with social media, CSR, and colleague communications to deliver a fully integrated communications approach.
8. Serve as a member of the Advertising Review Board, representing CA&C.;
Minimum Qualifications
- A minimum of five years of experience in a broad communications group. Proved experience on new PR/Communications tools usage is indispensable.
- Strong editorial mindset, a natural storyteller and excellent ability to develop narratives and messages for both internal and external use.
- Must be bilingual and be comfortable with writing colleague communications both in Spanish and English.
- A creative and strategic problem solver, a self-starter and a proven track-records to drive tangible communication results, backed up with data & analysis.
- Outstanding oral, visual and written communications.
- Outstanding interpersonal skills to deal with all levels in the organization.
- Sound judgment and a strategic thinker.
- Strong background in developing and implementing communication strategies.
- Ability to work in short timeframes and within changing priorities.
- Ability to work within a matrix environment.
- Relevant communications related degree qualification (or equivalent).
- Ability to work independently with minimal supervision.
- Excellent attention to detail.
- Ability to manage multiple priorities and deadlines.
- Self-motivated team player with proven ability to effectively collaborate with colleagues across a company.
- A willingness to learn.
- Must be able to work in a strong collegiate team environment.
- Experience with working in a communication agency or an editorial organization is a plus.
- Oriented to results and metrics.
Why American Express?
There’s a difference between having a job and making a difference. American Express has been making a difference in people’s lives for over 170 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express. Don’t make a difference without it. Don’t live life without it.
Benefits
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Adaptable working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Other
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