Overview
senior product manager role at kms technology, inc. – guadalajara, jalisco (hybrid).
at kms technology mexico, we are passionate about building innovative software solutions that drive impact. As part of an international tech company, we offer a collaborative and inclusive environment where your ideas matter and your growth is our priority.
job description
we are seeking a visionary and experienced senior product manager to lead the development of a critical new customer-facing web platform. You will own the product strategy, roadmap, and execution for a scalable application.
key responsibilities
* define product vision & strategy: own and articulate the product vision, strategy, and roadmap for the new customer-facing web platform, aligning it directly with the company's strategic shift to a hybrid business model.
* customer & market understanding: conduct in-depth research to deeply understand the needs, workflows, and pain points of third-party customers, specifically related to uploading design files, preparing robotic execution plans, and interacting with backend systems.
* requirements definition: translate complex business goals and user needs into clear, detailed, and actionable product requirements and user stories for the development teams.
* prioritization & roadmap management: develop and manage the multi-phase product roadmap, prioritizing features and initiatives to maximize business value and customer adoption.
* cross-functional leadership: collaborate closely with engineering, ux/ui design, operations, and sales teams to ensure seamless product development, successful launches, and continuous iteration.
* performance & growth: monitor product performance post-launch, gather feedback, and drive continuous improvements to expand capabilities and ensure the platform supports scalable self-service operations.
qualifications
* 5+ years of experience in product management, with a proven track record of successfully launching and scaling b2b saas or customer-facing web platforms.
* demonstrated ability to define product vision, strategy, and roadmaps from conception through launch and iteration.
* strong experience in gathering and translating complex user and business requirements into clear product specifications.
* familiarity with self-service platform design principles and enabling independent user operation.
* excellent communication, interpersonal, and stakeholder management skills, capable of influencing cross-functional teams.
* experience working in an agile development environment.
nice to have
* experience with industrial automation, robotics, or cad/design software is a significant plus.
additional information
* location: guadalajara, jalisco - hybrid role
* offices: av. de las américas 1254-17th, country club, 44610 guadalajara, jal.
* seniority level: mid-senior level
* employment type: full-time
* job function: product management and marketing
* industries: software development
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