System administrator 4-it-22000g33
applicants are required to read, write, and speak the following languages: english
preferred qualifications
sfp senior devops engineer
student financial planning (sfp) is a leading student-centric, cloud-based financial aid solution for higher education institutions, acquired by oracle in 2018 to transform their oracle student cloud suite and offer institutions the most complete saas solution suite in higher education. We leverage agile methodologies to facilitate the development of our products. Our practices include empowered teams, continuous build and integration, and a heavy emphasis on testing early and often.
as a senior devops engineer, you will oversee key infrastructure aspects including (but not limited to) automation, deployment, monitoring, performance, availability, security, and manageability. As part of the devops team, you’ll work to ensure that our saas solution is performant, fault tolerant, secure, and compliant with industry standards.
you will be expected to:
* be proficient with cloud architectures & solutions
* design and implement software solutions using best industry practices
* work independently and be a highly contributing member of an agile team
* plan and manage your time in a fast-paced environment
* work closely with application & operations teams
* actively participate in code reviews and technical designs
* keep abreast of the latest technologies (including oracle technologies) and assimilating them into the product suites
* ensure compliance with company processes and requirements in multiple environments
our team is responsible for supporting a java based saas solution that runs on oracle cloud infrastructure. We’re also migrating a legacy product and infrastructure to oci. This role offers the opportunity to work primarily remotely with limited travel requirements.
job requirements
* linux systems administration (oracle linux)
* oracle, mysql rdbms administration
* programming languages (bash, java, go)
* development tools (intellij, vim, vscode)
* build tools (maven, gradle)
* development practices (agile, test-driven development, code conventions)
* security protocols (ssl, tls, https, key management)
* networking (designing virtual private networks, virtual cloud networks, subnet and security lists, dns)
* version control systems (git)
* continuous integration/deployment solutions (jenkins)
* provisioning of cloud resources with terraform
* kubernetes operations
* containerization with docker and helm charts
* configuration systems (ansible)
* hashicorp vault
* system monitoring and alerting (prometheus and grafana)
* oracle cloud infrastructure (oke, compute, dbaas, networking, log analytics, idcs, etc.)
additional requirements
* proven analytical, investigative, and problem-solving skills
* excellent verbal and written communication skills
* proven ability to work independently
* proven track record of researching and identifying solutions and proactively seeking collaboration
* proven track record of testing, communicating, and implementing solutions
* customer focused and quality driven outlook
* a bachelor's degree in cs or related field, or equivalent experience
detailed description and job requirements
responsible for creating and implementing system enhancements that will improve the performance and reliability of the system. Manage the load configurations of a central data communication processor and make recommendations for purchase or upgrade of data networks. Coordinate terminal orders and cable installation, network system planning, upgrading, monitoring, testing, and servicing. Approves action requests and specifies purchase requisitions. Negotiates and places orders with common carriers. May play a team leader role for developing system administrators.
oracle is an affirmative action-equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.
job: information technology
travel: no
location: mx-mx,mexico-guadalajara/zapopan
job type: regular employee hire
organization: oracle
hoy
principal cloud services engineer - joinmdc-do- a
applicants are required to read, write, and speak the following languages: english, spanish
preferred qualifications
the autonomous database team is responsible for building the cloud service framework powering various oracle autonomous database cloud services, including autonomous data warehouse (adw) and autonomous transaction processing (atp). The framework automates deployment, scaling and management of databases in the cloud. It is built on top of oracle's cloud infrastructure (oci) layer.
the autonomous database cloud service framework features apis to handle all lifecycle management operations of databases. It also performs operations autonomously based on internal and external events. The team has the unique opportunity to make significant contributions to the full stack of oracle technology, from database kernel to cloud service platform and to customer-facing portals.
as a devops engineer, you will be responsible for defining and deploying autonomous database services with deep focus on architecture, production operations, capacity planning, performance management, deployment, and release engineering. You will work with multiple cross-functional teams helping deliver new and outstanding experiences to our stakeholders while ensuring reliability and performance.
we are a dynamic and enthusiastic team with great emphasis on go-getters and proactive individuals.
overview from
in this role you will need to:
* take ownership of the implementation and production operations of a wide array of core system platform solutions
* react to production deficiencies by continuously implementing automation, self-healing, and real-time monitoring to production systems
* be a strong contributor to development of platform services including architecture, provisioning, configuration, deployment, and support
* partner with the distributed team in prototyping new database platform services
* stay informed of cloud infrastructure stacks
* innovate
preferred qualifications
* degree level (bs/ms/phd): bs/ms
* programming languages like python, java
* expert knowledge and in-depth experience of the oracle engineered systems and subsystems.
* ability to troubleshoot and resolve complex hardware/software issues, restore environments to an operational state, perform root cause analysis and provide forward thinking mitigation strategies
* expert level understanding, implementation experience and troubleshooting of oracle database technology including rac, dataguard, asm, rman etc
* demonstrated operations experience with linux platform (i.e. Rhel, oel) including administration, management, and troubleshooting
* strong communication and analytical skills
* experience with configuration management tools
detailed description and job requirements
oracle is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
job: product development
location: mx-mx,mexico-guadalajara/zapopan
job type: regular employee hire
organization: oracle
hoy
as a devops engineer, you will be responsible for defining and deploying autonomous database services with deep focus on architecture, production operations, capacity planning, performance management, deployment, and release engineering. You will work with multiple cross-functional teams helping deliver new and outstanding experiences to our stakeholders while ensuring reliability and performance.
in this role you will need to:
* take ownership of the implementation and production operations of a wide array of core system platform solutions
* react to production deficiencies by continuously implementing automation, self-healing, and real-time monitoring to production systems
* be a strong contributor to development of platform services including architecture, provisioning, configuration, deployment, and support
* partner with the distributed team in prototyping new database platform services
* stay informed of cloud infrastructure stacks
* innovate
preferred qualifications
* degree level (bs/ms/phd): bs/ms
* programming languages like python, java
* expert knowledge and in-depth experience of the oracle engineered systems and subsystems.
* ability to troubleshoot and resolve complex hardware/software issues, restore environments to an operational state, perform root cause analysis and provide forward thinking mitigation strategies
* expert level understanding, implementation experience and troubleshooting of oracle database technology including rac, dataguard, asm, rman etc
* demonstrated operations experience with linux platform (i.e. Rhel, oel) including administration, management, and troubleshooting
* strong communication and analytical skills
* experience with configuration management tools
detailed description and job requirements
oracle is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
job: product development
location: mx-mx,mexico-guadalajara/zapopan
job type: regular employee hire
organization: oracle
hoy
service delivery mgr/project manager - cloud services
req id: ntt data strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a service delivery mgr/project manager - cloud services to join our team in guadalajara, jalisco (mx-jal), mexico (mx).
position's general duties and tasks
in this role you will be responsible for:
* maintaining positive relationships with customers.
* identifying customer needs and overseeing service delivery within the business context.
* managing finances and budgets and tracking contract deliverables.
* determining ways to reduce costs without sacrificing customer satisfaction.
* assessing customer feedback and using your creativity to establish, improve, and refine services.
* building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise.
* providing status, updates, and dashboards to client stakeholders. Mitigate risk and accelerate resolution of outstanding issues.
* responsible for developing and meeting project plans/schedules, defining project execution requirements, and managing communications.
* p&l control, complex negotiations, ms project and planning techniques, risk logs, deviations and mitigations, scope control.
* coordinating projects through various communications, data collection, and analysis. May act as project manager on multiple projects concurrently.
* outstanding analytical, problem-solving, negotiation, and organizational skills to effectively achieve project objectives whilst maintaining a strong sense of urgency. Functional experience in multiple business areas.
* ability to relate business knowledge to complex problems.
* very strong ability to deal with ambiguity and drive for results. Ability to summarize and present information concisely and clearly for review and approval is a must.
requirements for this role include:
* a bachelor's degree in a business-related field.
* bilingual - fluent in english and spanish.
* experience in project management in a technical or infrastructure-related role.
* proficiency in project management methodologies and demonstrated ability to create and maintain project plans, budgets, and timelines.
* strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
* good understanding of infrastructure components such as networking, servers, storage, and virtualization.
* familiarity with cloud computing platforms (e.g. Aws, azure, gcp) and related services.
* proven track record of identifying and resolving issues that arise during project execution.
* ability to think critically and develop creative solutions to overcome challenges and obstacles.
* experience mitigating project risks and ensuring project deliverables are completed on time and within budget.
* excellent verbal and written communications skills, with the ability to effectively communicate technical information to non-technical stakeholders.
* proven consensus-building skills in a remote role.
* leadership skills with the ability to motivate and lead cross-functional teams.
* experience collaborating with stakeholders at all levels of the organization to gather requirements and drive project success.
* strong analytical and negotiation skills.
* self-starter, energetic, flexible, innovative, and willing to get things done.
* willingness to stay updated on industry trends, emerging technologies, and best practices.
* ability to adapt to changing project requirements and priorities in a fast-paced environment.
preferences:
* 5+ years relevant experience.
* deep domain experience with 3+ years of work experience in services, cloud computing, or technical project delivery.
* enterprise work experience dealing with highly complex situations is strongly preferred.
* experience managing technical and executive-level relationships (it director, vp, and c-level).
* pmp, itil, agile, azure, aws and gcp certifications preferred.
* flexible availability required for this position since it is to support a 24/7 operation (includes night shift and weekend coverage).
about ntt data
ntt data is a $30 billion trusted global innovator of business and technology services. We serve 75% of the fortune global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a global top employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and ai infrastructure in the world. Ntt data is a part of ntt group, which invests over $3.6 billion each year in r&d to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com. This description may contain links and information about accessibility. If you need accommodations, contact us.
hoy
who we are: born digital, ust transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
ust is a mission-driven group of over 29,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
you are: the opportunity:
resolve enterprise trouble tickets within agreed sla and raise problem tickets for permanent resolution and/or provide mentorship to junior associates. Update sop with updated troubleshooting instructions and process changes. Mentor new team members in understanding customer infrastructure and processes. Perform alert analysis for incident reduction. Escalate high priority incidents to customer and organization stakeholders for quicker resolution. Contribute to planning and successful migration of platforms. Resolve enterprise trouble tickets within agreed sla and raise problem tickets for permanent resolution. Provide inputs for root cause analysis after major incidents to define preventive and corrective actions.
what you need:
* experience building automated pipelines with azure devops
* proficiency with microsoft windows server technologies including iis and sql server
* experience with azure and cloud service continuous delivery systems
* experience with appdynamics, kibana or similar tools for issue triaging
* proficiency with powershell or other scripting languages
* experience with ticketing for bau
what we believe: we’re proud to embrace the same values that have shaped ust since the beginning. Humility, humanity, integrity. Equal employment opportunity statement provided.
technical support
hoy
important: flexibility in working prime and overnight shifts considering 24x7 operations. English advanced.
job requirement
* preferred/good to have a+ and itil certifications
* excellent communication bilingual english+spanish
* experience in point of sale support in qsr environments
* experience with remote support tools (bomgar, log me in)
who we are looking for
* logging incidents and service requests per itil guidelines
* remote desktop troubleshooting and escalation
technical skills
* effective business communication
* time management
* fluent english/spanish communication
* analytical skills
* ticketing tool usage
* vdi support knowledge
* remote support tools proficiency
* ms office and o365
* windows 7/10 support
tipo de puesto: tiempo completo
salario: $20,000.00 - $22,000.00 al mes
horario:
* turno de 10 horas
* turno de 8 horas
prestaciones:
* seguro de vida
* vales de despensa
technical support analyst
req id: ntt data strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are seeking a technical support analyst in guadalajara, méxico. Responsibilities include understanding area, handling issues with guidance, and project management oversight.
technical support engineer
technical support engineer-22000arp
applicants are required to read, write, and speak english.
details describe post-sales support and technical troubleshooting for oracle products. Requires 1 year experience with oracle products or 2 years without oracle products and a technical degree. Equal employment opportunity statements included.
job: support
travel: no
location: mx-mx,mexico-guadalajara/zapopan
viavi solutions
viavi is seeking a role responsible for executing remote upgrades and supporting latam customers. Qualifications include engineering degree, english and spanish, linux experience, scripting, data analysis, and monitoring tools. Includes safety and vaccination reminders.
technical support engineer - guadalajara, jalisco
viavi solutions also lists multiple technical requirements and responsibilities, including troubleshooting, network knowledge, and data center infrastructure.
technical support engineer - guadalajara, jalisco
technical support engineer
viavi solutions
location: guadalajara, mexico
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