Responsibilities
the duties and responsibilities described above are the essential functions of the job. The following statements describe some of the key responsibilities and expectations for this role:
* bachelor degree in discipline related to functional work or role with 3-5 years of relevant work experience or demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience.
* bilingual required (english & spanish).
* able to demonstrate ability to solve somewhat more complex problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the job.
* must be able to recognize anomalies and critical situations and respond appropriately.
* must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues of moderate complexity.
* able to apply strong functional computer knowledge in utilizing microsoft office or other technical tools in completing assignments.
* ability to quickly learn specialized software to complete work assignments.
* able to demonstrate continued expertise in the primary tools or applications used in completing daily work assignments.
* proficient in excel (mid/advance skills).
* mid database knowledge (queries and data mining).
* data analysis experience.
* requires very good communication skills (english & spanish) with ability to state messages in a clear manner by using language that is easy for others to understand.
* must be able to proactively listen to others to understand issues and situations.
* must be able to clearly articulate business needs to both internal and external customers.
* must be able to work on site with possible work hours to be performed remotely, following hr & labor laws with the written approval of the business unit manager.
qualifications
* -requerimientos- educación mínima: educación superior - licenciatura
* 3 años de experiencia
* palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante, kam, account, cuentas, especialista
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