Role & responsibilities
● manage, consult, and assist in product delivery & implementation
● provide customer guidance, recommendations, and solutions throughout the entire
payroll operations, delivery, and implementation process.
● conduct live or web-based workshops as required – virtually and on-site.
● maintain a general knowledge of overall solution & delivery process; analyze issues faced by
clients related to the product and help get them resolved.
● assist in process improvement and best practices.
● assist with development of training aids, including training handbooks, multimedia visual aids,
user guides and other reference materials.
● attend the country level meeting with sme/consultant to discuss any country level updates or system
changes
● coordinate with offshore team for any queries on payroll process, our platform and coordinate with
client for any clarifications on inputs
● meeting with the client to discuss inputs and any specifics for current
payroll. ● handle local compliances
● icp coordination for implementation and payroll processing.
qualification & skills:
● good verbal communication (must know english & spanish)
● fresher with bachelor degree university/college degree
● good technology orientation
● strong analytical thinking
● calling étiquettes
● client centric & client relationship skills
location & shift availability
● puebla- work from office (monday to friday)
office address: regus - puebla triángulo las ánimas, calle 39 pte. 3515-piso 5, la
providencia, 72400 heroica puebla de zaragoza, pue., méxico.
shift availability
● 7:00 am to 4.00 pm or 8:00 am to 5:00 pm
job types: full-time, permanent
pay: $9,100.00 per month
ability to commute/relocate:
* puebla, pue.: reliably commute or planning to relocate before starting work (required)
application question(s):
* how many years of work experience you have?
education:
* bachelor's (required)
language:
* english (required)
* spanish (required)
location:
* puebla, pue. (required)
expected start date: 25/08/2025