Job description
responsibilities
team leadership & development
1. provide comprehensive coaching and guidance to team members on credit and accounts receivable policies, procedures, and systems (sap, salesforce, k2, ebits)
2. conduct employee performance dialogues and development meetings
3. serve as backup support for critical functions including customer management and credit operations
credit & risk management
4. conduct risk assessments to determine appropriate credit line decisions based on customer behavior and established procedures
5. review and approve credit notes, credit limit modifications, and related transactions; escalate discrepancies as needed
6. coordinate internal legal processes related to trust deed matters and serve as primary point of contact with external legal counsel
accounts receivable operations & month-end closing
7. coordinate accounts receivable month-end closing activities, including dso calculations, doubtful accounts reserve reviews, and cash flow projections
8. prepare and analyze monthly variance explanations in collaboration with finance and operations teams
9. negotiate and structure payment plans with customers; prepare ar budget forecasts and financial plans
compliance & audit management
10. ensure fulfillment of audit requests from external auditors and regulatory bodies, including documentation preparation and submission
11. maintain compliance with all continental policies and regulatory requirements
stakeholder management & process improvement
12. serve as primary escalation point between accounts receivable & credit and sales teams
13. participate in weekly operational meetings and strategy sessions as required
14. lead strategic initiatives including dunning process optimization, interest management, and credit administration improvements
qualifications
required qualifications
15. minimum 5+ years of progressive experience in accounts receivable, credit management, or related financial operations
16. demonstrated leadership experience managing and developing team members
17. advanced proficiency in financial analysis and interpretation of financial statements
18. proven expertise in negotiation and stakeholder management across multiple departments
19. intermediate english proficiency (listening, speaking, reading, and writing)
required competencies
20. financial acumen: comprehensive understanding of financial processes, controlling mechanisms, and accounts receivable operations including month-end closing, dso calculations, and cash flow projections
21. credit & risk assessment: demonstrated ability to conduct rigorous risk assessments and make sound credit decisions based on established procedures and customer behaviour analysis
22. compliance management: thorough knowledge of regulatory requirements, audit procedures, and ability to ensure organisational compliance with continental policies
23. presentation skills: ability to communicate financial data, analysis, and recommendations in a structured, persuasive manner to senior management and cross-functional teams
24. project management: competency in planning, executing, and controlling initiatives to achieve defined objectives within established timelines
preferred qualifications
25. experience with enterprise resource planning systems (sap, salesforce, k2, ebits) and customer-centric approaches
26. strategic planning, process improvement, and exposure to legal processes related to credit administration
additional information
continental we are committed to building an inclusive and discrimination-free ecosystem in mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or hiv test as part of our selection processes. #li-at1at